FAQ

Frequently Asked Questions

How long does the battery last in the cold?

Plan on roughly 2 hours of recording in cold conditions. For a full day, carry a spare battery in an inside pocket to keep it warm and swap at lunch.

Is the video quality good enough to post?

Yes. PeakView records in 4K from eye level, so clips are sharp and ready for TikTok, Reels, and Shorts straight from your phone.

How do I get footage onto my phone?

Connect your phone to the goggles over Wi-Fi and download the clips you want. You can also pull files straight off the microSD card on a computer.

Do I need a microSD card?

Yes, a microSD card is required to record and is sold separately. Add our 64GB card at checkout and you're ready to go out of the box.

Can I wear them over glasses?

Fit depends on your frames. If you wear glasses, contact us with your frame size before ordering and we'll help.

Do they fit with a helmet?

The adjustable strap is designed to sit over most ski and snowboard helmets.

How long does shipping take?

Orders are processed in 3–7 business days and typically arrive 8–20 business days after shipping. Shipping is free on every order. See Shipping & Returns for details.

What if something goes wrong?

If your goggles arrive damaged or defective, email us within 30 days of delivery and we'll replace or refund them.

How do I contact you?

Email info@flowservice.ai — we reply within 1–2 business days.