Shipping & Returns

Shipping

FREE US shipping on all orders $35+. Orders under $35 ship at a flat $4.99.

Orders are processed within 1–2 business days. Standard US delivery takes 7–12 business days. You'll receive a tracking number by email as soon as your order ships, and you can follow it door to door.

At this time we ship within the United States. More countries coming soon — join the Fresh Club newsletter to hear first.

Returns — The 30-Day Fresh Guarantee

If you don't love your Seal'd sealer, we'll make it right. You have 30 days from delivery to request a refund or replacement — no interrogation, no hoops.

To start a return or report an issue (damaged in transit, defective unit, wrong item), email info@flowservice.ai with your order number and a quick description. A real human will respond within 1 business day.

Order changes & cancellations

Need to fix an address or cancel? Email us within 12 hours of ordering and we'll catch it before it ships.